Accidents - Actions in the Aftermath (Part 2 of 4)
Unfortunately, accidents occur and when they do there are many different steps and actions that begin. The second part is the investigation phase and consists of six steps.
STEP ONE: The driver will need to comply with any necessary DOT testing that is required. Depending on the incident/accident and the company policy DOT testing may or may not be necessary.
STEP TWO: If law enforcement is involved in the investigation, ensure that they have access to the needed information and they have the correct company contacts.
STEP THREE: If there was any type of spill (fuel, cargo, etc) make sure that a clean-up service has been contacted and is dispatched to the scene.
STEP FOUR: Depending on the location and severity of the accident, media may be at the scene. This is for the office to handle, the driver should not have any contact with the media.
STEP FIVE: The office will coordinate with the insurance company on their requests and any movement of equipment (if needed).
STEP SIX: Office/Safety personnel will be talking with the insurance company and with the driver. This is when the driver will be asked to give their written statement of the incident/accident.
The investigation phase is more time consuming and takes a longer amount of time after the accident has occurred.